๐Ÿ“ฃ Sales

Customers, call books and quotations

The sales module's code files, its two call books, and how a quotation becomes a job.

The Sales module carries four code files, two call books and a view of the app quotations.

The code files

ScreenWhat it holds
CustomersCustomer Code, Company Name, contact details and the SPO who owns the account.
Foriegn AgentsThe overseas agents the sales desk works with. (The menu label carries the source system's spelling.)
Cargo TypesThe traffic classifications calls are logged against.
Reason TypesThe outcomes a call can be closed with.
The Customers list
  • Customer Code ยท Company Name ยท Phone ยท Email ยท Spo Code ยท Spo Name.

Call books

Sale Calls and Tele Calls are two books over one engine โ€” a visit and a phone call are logged the same way, kept apart so each can be reported on separately.

  1. Open Sales โ†’ Sale Calls or Tele Calls.
  2. Press add and pick the customer.
  3. Log the date, who called, the cargo type and the outcome against a reason type.
  4. Save. The list is searchable and exports to CSV.

App Quotations

App Quotations is a read-only view of quotation requests raised outside the back office.

Quotations, and turning one into a job

The priced quotation itself lives on the operations side, under Transactions Menu (Others) โ†’ Quotations.

  1. Open Quotations and press add. The form is headed New Quotation.
  2. Fill in the header, then the dimension grid with + Add Row and the charge lines with + Add Line.
  3. Press Save Quotation.
  4. When the customer accepts, press โžœ Convert to Job on the list row and confirm the prompt. The job is created in the right lane and the quotation records which job it became.
Note A quotation can only be converted once โ€” the row shows "converted to job โ€ฆ" afterwards, and the Convert action disappears.